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HRD Training-Seminar Jakarta

HOT News

4,5,11,12 Mei 2012
MDP PROGRAM : A PRACTICAL MBA PROGRAM FOR FUTURE EXECUTIVES
Before 25 Maret 2012 : Rp 4.000.000
Normal Price : Rp 4.500.000
6-7 Juni 2012
COMPLAINT IS A GIFT ( Batch 4)
Before tgl 15 Mei 2012 : Rp 2.500.000,-
Normal Price : Rp 2.700.000,-

15-16 Mei 2012
EXCELLENT SUPERVISORY SKILLS
Before 1 Mei 2012 : Rp 2.300.000
Normal price : Rp 2.500.000


11-12 Juni 2012
PROBLEM SOLVING AND DECISION MAKING
Before 20 Mei 2012 : Rp 2.100.000,-
Normal Price : Rp 2.500.000,-

21-22 Mei 2012
MARKETING METRICS
Before 7 Mei 2012 : Rp 2.700.000
Normal Price : Rp 2.950.000


11-12 Juni 2012
BEHAVIORAL EVENT INTERVIEW
Before 20 Mei 2012 : Rp 2.100.000,-
Normal Price : 2.500.000,-


21-22 Mei 2012
TRAINING FOR TRAINER ( Batch 21)
Before 5 Mei 2012 : Rp 2.700.000
Normal price : Rp 2.950.000



19-20 Juni 2012
MBTI AND COMMUNICATION SKILLS (Batch 15)
Before 25 Mei 2012 : Rp 2.900.000
Normal Price : Rp 3.500.000

28-29 Mei 2012
EXPANDED DISC (Batch 15)
Before 15 Mei 2012 : Rp  2.750.000  
Normal price : Rp 3.500.000

26-27 Juni 2012
EXCELLENT SERVICE INTERACTION
Before 1 Juni 2012 : Rp 2.100.000,-
Normal Price : Rp 2.500.000,-

 

Service Leadership is an experienced training provider as well as in-house and public training program supported by the experienced business practitioners in management, psychology, and marketing fields.

Our Focus

Service Leadership is focusing on certain topics of professional development. These topics are tailored to diverse professional development objectives, time availability and financial resources. In addition, qualified professionals are chosen to deliver these topics for the best interest of the attendees.

MANAGEMENT

  • Strategic Initiative Management
  • Balanced Scorecard and Designing KPI
  • Project Management
  • Train The Trainer

CUSTOMER SERVICE

  • Excellent Service Interaction ( for Frontliners)
  • Handling Customer Complaint
  • Service Quality Management ( for Managerial Level)
  • Service Scorecard
  • Customer Relationship Management
  • Measuring Customer Satisfaction
  • Becoming a Service Excellent Company
  • Creating Service Process Mapping using KPI

LEADERSHIP

  • Excellent Supervisory Skills
  • Advanced Managerial Skills
  • Problem Solving & Decision Making

COMMUNICATION

  • Assertive Communication Skills
  • How to Improve Interdepartmental Communication

HR / RECRUITMENT

  • Expanded DISC
  • Behavioral Event Interview
  • Pengembangan Potensi Diri - MBTI
  • HR Scorecard

Contact Us

• HP #1 : 0812 976 68 22 (Tohap)
• HP #2 : 0812 802 83 52 (Rina)
• Fax : (021) 797 52 02
• @ : info@serviceleadership.web.id