HRD Training-Seminar Jakarta

HOT News

4,5,11,12 Mei 2012 MDP PROGRAM : A PRACTICAL MBA PROGRAM FOR FUTURE EXECUTIVES Before 25 Maret 2012 : Rp 4.000.000 Normal Price : Rp 4.500.000		6-7 Juni 2012 COMPLAINT IS A GIFT ( Batch 4) Before tgl 15 Mei 2012 : Rp 2.500.000,- Normal Price : Rp 2.700.000,-
15-16 Mei 2012 EXCELLENT SUPERVISORY SKILLS Before 1 Mei 2012 : Rp 2.300.000 Normal price : Rp 2.500.000		11-12 Juni 2012 PROBLEM SOLVING AND DECISION MAKING Before 20 Mei 2012 : Rp 2.100.000,- Normal Price : Rp 2.500.000,-
21-22 Mei 2012 MARKETING METRICS Before 7 Mei 2012 : Rp 2.700.000 Normal Price : Rp 2.950.000		11-12 Juni 2012 BEHAVIORAL EVENT INTERVIEW Before 20 Mei 2012 : Rp 2.100.000,- Normal Price : 2.500.000,-
21-22 Mei 2012 TRAINING FOR TRAINER ( Batch 21) Before 5 Mei 2012 : Rp 2.700.000 Normal price : Rp 2.950.000		19-20 Juni 2012 MBTI AND COMMUNICATION SKILLS (Batch 15) Before 25 Mei 2012 : Rp 2.900.000 Normal Price : Rp 3.500.000
28-29 Mei 2012 EXPANDED DISC (Batch 15) Before 15 Mei 2012 : Rp 2.750.000 Normal price : Rp 3.500.000		26-27 Juni 2012 EXCELLENT SERVICE INTERACTION Before 1 Juni 2012 : Rp 2.100.000,- Normal Price : Rp 2.500.000,-

Service Leadership is an experienced training provider as well as in-house and public training program supported by the experienced business practitioners in management, psychology, and marketing fields.

Our Focus

Service Leadership is focusing on certain topics of professional development. These topics are tailored to diverse professional development objectives, time availability and financial resources. In addition, qualified professionals are chosen to deliver these topics for the best interest of the attendees.

MANAGEMENT	Strategic Initiative Management Balanced Scorecard and Designing KPI Project Management Train The Trainer
CUSTOMER SERVICE	Excellent Service Interaction ( for Frontliners) Handling Customer Complaint Service Quality Management ( for Managerial Level) Service Scorecard Customer Relationship Management Measuring Customer Satisfaction Becoming a Service Excellent Company Creating Service Process Mapping using KPI
LEADERSHIP	Excellent Supervisory Skills Advanced Managerial Skills Problem Solving & Decision Making
COMMUNICATION	Assertive Communication Skills How to Improve Interdepartmental Communication
HR / RECRUITMENT	Expanded DISC Behavioral Event Interview Pengembangan Potensi Diri - MBTI HR Scorecard

HRD Training-Seminar Jakarta

HOT News

Our Focus

MANAGEMENT

CUSTOMER SERVICE

LEADERSHIP

COMMUNICATION

HR / RECRUITMENT

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